Corey trades notes with another community manager and creates a timeline for course updates. Chris wrestles over how to handle an extremely large potential customer. They also talk about shipping speed, Twitter threads, and building a more calm company.
Corey and Chris introduce the concept of the show, what to expect, and what it means to be "default alive." Corey talks about how he switched his courses from evergreen to an open/close model and now trying to figure out how to make the Swipe Files membership more valuable. Chris talks about how he mostly did marketing in August and is now switching back to "product mode." They also discuss the pros and cons of transparency and how it's different between software and content businesses.